Privacy Policy

1.To provide and manage your healthcare services and appointments

2.To coordinate with healthcare providers and medical facilities

3.To process payments and manage your membership plans

4.To send important notifications about your health and appointments

5.To improve our services and develop new healthcare features

We implement industry-standard security measures to protect your personal and medical information:

• •End-to-end encryption for all data transmissions
• •Secure servers with restricted access
• •Regular security audits and updates
• •Compliance with healthcare data protection regulations

We retain your personal information only for as long as it is necessary to provide our services and to comply with our legal, regulatory, and accounting obligations. Specific retention periods are as follows:

• •Account information (name, contact details, login credentials): retained for the lifetime of your account. If you delete your account, this information is removed from our active systems within 30 days, and from backups within an additional 60 days.
• •Medical and health records: retained for a minimum of 7 years from the date of the last service, as required by applicable healthcare regulations.
• •Payment and billing records: retained for 7 years to comply with tax and financial reporting requirements.
• •Technical and usage data (IP address, device info, app interactions): retained for up to 12 months, then anonymized or deleted.
• •Support and communication records: retained for up to 3 years after the last interaction.

You may request deletion of your personal data at any time by contacting us using the details below or via the in-app account deletion option. Where we are legally required to keep certain records (e.g. medical or financial), we will retain only the minimum data necessary and securely delete it once the retention period expires.

•Access: Request copies of your personal data

•Correction: Update inaccurate or incomplete information

•Deletion: Request removal of your personal data

•Portability: Transfer your data to another service